Shipping policy
Welcome to Wovencalm. We proudly provide reliable international shipping services to customers worldwide. All orders are carefully processed and packaged to ensure safe delivery to your destination. Our standard order processing period takes 1 to 3 business days, excluding weekends, public holidays, and seasonal peak periods. During large sales or holiday seasons, slight processing delays may occur, and we appreciate your patience and understanding.
Once your order is successfully dispatched, a valid tracking number and shipping confirmation email will be automatically sent to your registered email address. You can track your package status and delivery progress online at any time. The standard international shipping delivery time ranges from 7 to 21 business days, depending on your country’s local logistics efficiency, customs clearance speed, and regional transportation arrangements.
Please kindly note that all import duties, customs taxes, clearance fees and other additional charges generated during international transportation are the sole responsibility of the buyer. We do not cover or reimburse any customs-related fees. We are not responsible for shipping delays, package detention, or delivery failures caused by local customs inspections, courier logistics delays, extreme weather, invalid or incorrect shipping addresses provided by customers, and other uncontrollable external factors.
If you encounter any shipping problems, tracking exceptions, or delivery questions, please feel free to contact our official customer service email: wovencalm@wovencalm.shop. We will reply and assist you within 24 working hours.